We’re also investing in additional redundancies in our infrastructure.”Īfter the second outage, Robinhood assured its users that Robin Gold premium customers would be compensated. “We’re simultaneously working to reduce the interdependencies in our overall infrastructure. “Our team is continuing to work to improve the resilience of our infrastructure to meet the heightened load we have been experiencing,” the statement said.
That in turn led to a “thundering herd” effect - triggering a failure of our DNS system.” The founders have also suggested that the crash is largely down to the dramatic and historic shifts in the US stock market over the last four weeks. The crashes have been attributed to “stress on infrastructure - which struggled with unprecedented load. The outages have been met with high volumes of concern from users, who have invested over US$900mn into the US$7bn company.Ĭo-CEOs and Co-founders, Baiju Bhatt and Vladimir Tenev, have issued a statement, acknowledging that these outages are “not acceptable”. These crashes coincide with particularly challenging days of trading on Wall Street, including the biggest single-day point drop in Dow history. Robinhood, one of the most disruptive financial services companies in the fintech space today, has experienced its third outage across its app over the last two weeks. During a particularly turbulent time in the stock market, we look at the possible causes. Robinhood has experienced its third crash in two weeks.